DIAMOND STANDARDS

God Honoring

We honor God’s presence by seeking to minimize distractions during services including late entrances and early exits.

Welcoming

We invest the first three minutes following each service to welcome new or unfamiliar people (3-minute rule). Everyone receives many warm
greetings and pleasant goodbyes.


Extraordinary Service

We strive to notice—and even anticipate—the needs
of others. We escort and introduce people to the right persons and places rather than pointing or directing them.


Diligence 

We arrive early and start on time. When we cannot fulfill our scheduled responsibilities, we give a willing and trustworthy person sufficient notice to cover for us, and we communicate to our overseers.

 

Cleanliness

We keep God’s house clean (e.g. we never pass by trash, facilities are left clean and organized). We maintain personal hygiene (e.g. clean clothes, fresh breath, etc.).


Stewardship

We protect God’s resources by conserving energy and supplies and properly maintaining and locking our facilities.

Safety

We strive to maintain a safe and accident-free environment. We attend to accidents immediately to assure proper care and documentation (Incident
Reports).


Pastoral Care 

We immediately report urgent matters regarding people in our congregation to the church office or the “pastor on call” (not just voice mail).
 

Joy

We spread joy, have fun and make things fun for others.
 

Graciousness 

We smile, keep good eye contact and communicate to
everyone with courtesy and respect (e.g. “good morning,” “thank you,” “I’ll be happy to” and “my pleasure”).


Love 

We walk in love with everyone—even unreasonable people. We treat others the way we like to be treated.
 

Unity 

We pursue unity, quench criticism and gossip, and resolve conflicts quickly with gracious yet forthright communication to the appropriate individuals, not by
complaining to others.